1. #1

    Annoying message when launching game

    Hello, I have been experiencing an annoying message for about a week when I launch Just Dance Now. I cast the game to my Nvidia Shield TV with built in Chromecast using my Iphone 6 - Link of the issue: https://imgur.com/a/ile3Xsb --Basically, when I launch the game, this message appears and there is no way to remove it. When you start a song you can hear the song but not see anything. Is anyone else experiencing this? If so, do you have a fix? I messages support 4 days ago and have not gotten a response. Thanks.
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  2. #2
    Try to connect a mouse to TV box and if it works, click on OK when the message appears. I don´t own a Android TV box, but most of them should support a mouse. And, have you tried to install a Just Dance Now app to TV box? Maybe that can be a soluton too.
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  3. #3

    I tried that first.

    That was the first thing I tried. I have a bluetooth keyboard with a mousepad. Nothing happens when you click OK. Any other suggestions?
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  4. #4

    I have the app on my phone

    I have the app on my phone and cast it to the TV. It is not available for download on my device. It should work this way as it did before the issue started.
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  5. #5
    I don´t know. Maybe if you re-install the app and accept the terms again, maybe it will do something (or it is because every site is updating their terms of use now, and I see the ACCEPT COOKIES button on every site I go). And if you can´t see the Just Dance Now on Play Store, try it install on desktop site or use Aptoide for TV.
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  6. #6
    Ubi-Alien's Avatar Community Manager
    Join Date
    Jun 2017
    Posts
    930
    Hey tacobouttacos,

    Please feel free to get in touch with our Support Team in order to investigate about your issues.
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