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  1. #1

    Assassins Creed Syndicate Social Helix Glitches Unavailable Server Issue

    I am having an issue with the social helix glitches in the game. Every time I pick one up I get the message "The Social Glitch service is currently unavailable. Please try again later." out of the 30+ I have come across in the game only twice has it registered. Oddly enough in the same game session I got both the error message when picking one up and then later it worked when I got another, leading me to think its Ubisofts servers and not my PC or connection. If anyone has an idea what could be causing this and how to fix it Id love to know.
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi Kankatsu, these steps may help with this issue.
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  3. #3
    Hello Kankatsu. Did you get anywhere with this? I have the same problem and so far am not happy with the way things are going with Ubisoft support. I've had 6 successes and 23 failures. Cheers, SpirantCrayon22.
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  4. #4
    anyone found a solution for this?
    it only worked 1 out of 25 times for me & everything else in the game requiring internet connection work fine & every other non-ubisoft games or apps work fine so I don't think the problem is on my side
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  5. #5
    I get the same error on while playing on the console. Makes me think its a their end thing. Not our end thing.
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  6. #6
    I've gotten 2 out of I dunno how many to work. Ubi needs to fix this glitch @$$ game NOW. I had a target despawn right in front of me and made me fail the mission
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  7. #7
    It can't be a coincidence, that the only online feature, where you could earn for the first and only time in the AC series the microtransaction currency without a limit, is buged.
    They won't fix it, so you have to pay extra.
     1 people found this helpful
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  8. #8
    I'm just gonna quote myself from Steam forums:
    Old issue I know but I collected over a dozen of social glitches, all gave me the infamous "service unavailable" error except for 3 (each credited me 10 helix credits)

    The interesting part: those 3 that did gave me H credits just happen to have a Uplay friend that was playing the game at that same time when I collected them ... Coincidence or is this how the "Social" helix is intended to be from the start ?!!

    Sadly that friend didn't play it again (I guess he just played a bit when he got it from EPIC Store giveaway and forgot all about it)

    Anyway if anyone interested to test this add me on Uplay, ID: A.M.R.
    (with 3 dots)
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  9. #9
    Ubisoft, honestly, why put in a feature to allow people earn Helix Point and then not only not have it work, but never bothering to actually fix it? It was first reported between 2012 and 20-freaking-13, it's 2020 and issue still persists to exist. Either fix it, or take the hell out of the game. Don't just dangle the carrot in front of people and no let them have it after a couple of attempts.

    EDIT: I put years wrong, I misread Member Join Date and when post was made. Nevertheless, 2018 and 2020, issue still there, fix it, please
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  10. #10
    I just want to report that issue still happening in may 2020.

    It's annoying
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