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  1. #1

    Loading screen stuck at 47%

    I am stuck at the main menu saying it's at 47% complete. I was able to do the first mission but that's it. I tried restarting,Restoring licenses. I tried EVERYTHING. So if anyone out there that can possibly help me that would be great.


    It's always Ubisoft games that won't work for me.
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey,

    Can you please create a case on the support website so we can look into this for you?

    Thanks
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  3. #3

    Same Here

    The same problem has been happening to me. I made a case it’s been over 48 hours and no response.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi B1gE4,

    We aim to respond to cases within 48 hours, but this can be extended if we have a high number of contacts.

    The Support team will be back in contact when they have an update.

    For the moment, have you run through the troubleshooting here?

    Thank you
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