1. #1

    Google Play Games Login stuck

    Hello,

    Since last night I cannot login in the app anymore. Everytime the app launches it shows the Google Play Games popup with the message "Log in to Google Play Games to play the game. You can do it in your device settings." (Which I did, but the popup keeps coming)

    I tried the following already:
    - Reinstalling South Park Phone Destroyer via the App Store.
    - Downloading and installing South Park Phone Destroyer via APKMirror.
    - Reinstalling Google Play Games (version 5.7.06).
    - Logging in/out of Google Play Games.
    - Rebooting the phone.
    - Clearing the data/cache from the Google Play Games-app.

    Any idea how to resolve this issue? Thanks .
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  2. #2
    ItsJustBuck's Avatar Community Manager
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    Dec 2017
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    Hi Ultddave1990,

    Sorry to hear you're having this issue. Seems that you have tried the basic troubleshooting steps, so I'd ask that you open a Ubisoft Support ticket so that they may get a bit more information from you and have you try some other solutions.

    If you have any questions, feel free to shoot me a private message for further discussion! Hope they can solve this issue for you quickly.

    -Buck
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  3. #3
    same problem here since this mornig, any solution ?
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  4. #4
    Ubi-Toller's Avatar Community Manager
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    Nov 2017
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    2,507
    We're looking it this right now. May I ask what kind of device you're playing on? You can PM me or let us know here in the thread.
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  5. #5
    Huawei P10 Lite (Android 7.0). Application ran fine for several months up until now.

    @Buck; Ok thanks, I'll open a ticket.
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  6. #6
    Same problem i cant open the game
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  7. #7
    Hi there, exact same problem here, I'm using an Huawei P10 Lite (Android 7.0) like ultddave1990.
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  8. #8
    Me too, i'm using an Huawei honor 6x.

    It seems that it only happens on models of the brand Huawei?
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  9. #9
    Yeah it seems so. My system EMUI needs an update I cannot download right now due to a lack a WiFi. Those who owned a Huawei are you in the new update system, "Was.... B138" ? And if so, do you still have this connexion pbe?
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  10. #10
    My system is up to date sorry.
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