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  1. #1

    GPU Driver Crash

    I have been suffering crashes during the start of a round in any game mode on the PC version of the game.

    The error message says: And error ocurred! The GPU driver crashed. If the problem persists, please try to disable any overlay software, disable overclocking and update your GPU driver.

    My PC is not overclocked and the only overlay software would be the uplay overlay, and I disabled it and same error.

    My PC specs:

    PSU: Sentey Metal Blade 850W
    RAM: Crucial Ballistix 8gb ddr4 x 2
    CPU: i7 7700
    GPU: RX480 8gb
    Motherboard: Gigabyte h270 Gaming 3

    Things I already tried: Updating GPU drivers, Reinstalling the whole game and Contacting Ubisoft Support

    I don't have this problem with other videogames, and I hate the fact that I can't rejoin a match if it crashes.

    Does anyone have an idea how to fix this?
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi Empleado76! Please try these steps and see if they help. If they do not, please create a ticket with your MSINFO and DXDIAG and we'll troubleshoot with you further.
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  3. #3
    I do have the same problem and the support can't bring me a solution ! Anyone ?
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  4. #4
    Ubi-Rufus's Avatar Ubisoft Support Staff
    Join Date
    Apr 2016
    Posts
    995
    Uncle_Wido were you able to try the suggestions posted by Unicorn?
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  5. #5
    Yes and it still does not work
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