1. #61
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,500
    Originally Posted by Smerfiaczek91 Go to original post
    I cant run Heroes 6 on Windows 10:
    I click Heroes 6 and nothing happens.

    Sometimes want password but later nothing happens too
    I did:
    - Run this program in compatibility mode (with Windows 7)
    - Disable fullscreen optimizations
    - Run this program as administrator

    Ubisoft Connect run as administrator too

    I change in ProfileData : <gfx_Fullscreen2>Windowed</gfx_Fullscreen2>

    Any solutions?


    doesnt want start



    Hey there,

    Sorry to hear you are having trouble launching the game.

    Can I just check if you have followed the steps mentioned previously in this thread as they have helped others?

    If they have not helped then I would advise to follow the steps mentioned by Ubi-TheBerry.

    Many thanks

    Originally Posted by Ubi-TheBerry Go to original post
    Hello Alceu.wv,

    Thank you for reaching out to us, welcome to the forums!

    Sorry to see you're unable to load the game though!

    For us to be able to take a closer look into this, could you please open a case on our Support Site and send over your system files.

    DxDiag

    Msinfo

    We'd be more than happy to take a closer look!

    If you're unable to create a ticket on the Help Site, you can also reach us on Facebook and Twitter.

    Thank you!
    Share this post

  2. #62
    Maybe possible solution:
    - Close Ubisoft Connect
    - Run as administrator Ubisoft Connect even if you have run as administrator in properties:
     1 people found this helpful
    Share this post

  3. #63
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Originally Posted by Smerfiaczek91 Go to original post
    Maybe possible solution:
    - Close Ubisoft Connect
    - Run as administrator Ubisoft Connect even if you have run as administrator in properties:

    Hey!

    Thank you for sharing this possible solution, it is greatly appreciated.
    Share this post

  4. #64

    Perfect!

    Thank you kind person. This worked for me.
    Share this post

  5. #65
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by drewbee72 Go to original post
    Thank you kind person. This worked for me.
    Thanks for sharing this did the trick for you drewbee72, glad to hear it!

    Enjoy and you know where we are if there's ever anything more you need help with!
    Share this post

Page 7 of 7 ◄◄  First ... 567