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  1. #1

    Arcade Rank Reset

    I just noticed that my arcade rank was reset. I signed into arcade to participate in this weeks live event and my rank is level. Why would this happen and how do I get my rank back?
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  2. #2
    420JJ's Avatar Member
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    If you started a new game it resets by design.

    If you didn't start a new game and it reset your arcade rank then clearly they didn't fix the old bug that Ubisoft claimed they fixed in the 1.05 update.

    JJ
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  3. #3
    Definitely did not start a new game
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  4. #4
    420JJ's Avatar Member
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    Well it seems Ubisoft hasn't yet completely fixed the "arcade reset" bug that they say is fixed in the known issues thread and patch notes.

    JJ
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  5. #5
    Wouldn’t be a Ubisoft game without bugs
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  6. #6
    420JJ's Avatar Member
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    Originally Posted by Bodhi Jones Go to original post
    Wouldn’t be a Ubisoft game without bugs
    That's for sure. 😆
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  7. #7
    Ubi-Rufus's Avatar Ubisoft Support Staff
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    Sorry to hear that you're rank has been reset! 420JJ is right about rank being reset when you start a new single player game.

    The issue of your rank being reset outside of this should have been resolved with title update 5. Can confirm that you are playing with the newest update of the game?
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