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  1. #21
    Originally Posted by Ubi-Swaggins Go to original post
    Hey Vonnex.,

    I've looked into your account and it should be unlocked?

    Can you confirm this for me, please?


    Confirmed, thanks a lot for the support!
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  2. #22
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey Vonnex.,

    Fantastic, happy to help out.
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  3. #23
    Originally Posted by Ubi-Swaggins Go to original post
    Hey Vonnex.,

    Fantastic, happy to help out.
    I was wondering another thing, where can i discuss the ranked problems? Just now I was playing ranked with friends, i was host, i was looking for a match, suddenly i get kicked out... we remake the party and found a ranked match, during this ranked match i get a notification that i got a abandon penalty ??? I did not even abandon a game otherwise i couldnt search a new one? We won that match but i did not get mmr points because i had a penalty ... sad that win was my last win for platinum3. It happened to me before and now again and i am not leaving games...
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  4. #24
    Ubi-Swaggins's Avatar Community Manager
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    Hey Vonnex.,

    It sounds like the first search might have put you into a match but then there was an error.

    I am afraid we cannot lift abandonment sanctions as they are applied directly via the server.
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  5. #25
    Originally Posted by Ubi-Swaggins Go to original post
    Hey Vonnex.,

    It sounds like the first search might have put you into a match but then there was an error.

    I am afraid we cannot lift abandonment sanctions as they are applied directly via the server.
    The sanction isnt the big issue, i can live with 30minutes no ranked but the problem is i lose mmr for no reason, not asking for mmr back but just look into it is what i would recommend because i asked 10 people if they also have the issue and 6 of them also had this same problem, just telling you it is out there
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  6. #26
    Hi I believe Ive had the fire skin on my console account but locked for pc
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  7. #27
    I played the Alpha At Rage in 2015 and i dont have the fire skin but my friend does? i also played in the beta and didnt get it
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  8. #28
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hi Vegeta.GX & Alfon_R6

    Sorry for the delay in getting back to you.
    If you had the fire skin but are now unable to access it, could you please provide us a screenshot of your Ubisoft Club reward page, showing the skin unlocked and your username and also a screenshot of your in-game skin inventory?
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  9. #29

    Uplay

    @Ubi_GInge i have it on one of my accounts but not the other even though i played the beta on both accounts
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  10. #30
    one of my accounts is Nomine.ESN the other one is Alfon_R6
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