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  1. #1

    Continual crash at initial game load

    Issue: Console shut down mid-game, and will now shut down when attempting to load the saved progress.

    Circumstance: Driving in northern region en-route to “Gearing Up” mission.

    Xbox OS version/model: 10.0.17133.2020(Xbox one original)

    Steps to recreate: Launch game, navigate to “continue” option, land on waiting screen momentarily, experience console shut down.

    Troubleshooting to date:
    - reboot/unplug console
    - updated xbox OS
    - updated far cry
    - uninstalled and reinstalled Far Cry
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    9,511
    Hi Paulccmarsh, can you try any of these steps that you haven't attempted yet? If that doesn't help, please create a ticket.
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  3. #3
    Thanks for the follow up. Ticket created: https://support.ubi.com/en-US/Cases/06285263
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
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    Thanks! They'll respond as soon as possible.
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