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Junior Member
What is going on? I've been playing this awesome game from the beginning 4 years ago. Managed to stay in the top 150 for years! And now I get a ban for no ****ing reason? Played this game for more than 10.000 hours I guess.. please unban me!!! This makes NO sense.. cheating isn't my thing and I hate them as much as you do!!!!
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Junior Member
You too cagball?? I'm really pissed! This makes no sense!
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Junior Member
Dozer84-tfg I'm banned too, never cheated, played almost 3 years now. Spent more money than i want to know. Not cool.
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Junior Member
I uninstalled the game, redowloaded it and still getting the banned popup. I don't deserve to be called a dweeb, been a faithful supporter of this game. This needs to be fixed.
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Junior Member
How did I cheat?
Hello,
My username is malaikah7_uni.
I have been playing this game for years and I have never cheated!!
Today I opened the game and saw that I am banned? I can say with certainty that I have done absolutely nothing wrong suspicious.
Please dont tell me you have erased my records. Check whatever you want and you will see everything is legit. My overall rank is 190 something!
I want to play my game please respond ASAP!!!
Thanks and regards,
Amer Malaikah
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Junior Member
wrongful ban?
I also have logged in today to find this banned by butch issue. I've seen several legit players now with this. I also have spent way more money on this game than I'd like to admit, and have invested so much time. I am Nasferatu-TFG. My phone isn't even jailbroke or anything, and I am most definitely NOT a cheater. I demand answers for why you guys are making these mistakes. This is just like when you guys banned the top ios players on the Dakar event. This is unacceptable and ridiculous. Please fix this immediately
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Junior Member
Response from support to my query:
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Hello SK-Faklmen,
Thank you for contacting Ubisoft Support, my name is Romain and I will be helping you with your request today.
Please note that the support team do not have the reason of the ban. It was decided after investigation by our development team and as such the reason will not be provided and you cannot appeal the decision.
I remain at your disposal if you have any questions and wish you a great day.
Kind Regards,
Romain
Ubisoft customer Support
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Junior Member
If that's the case with no recourse to appeal nor reason then refund my bloody money RL. Either give me a reason to appeal against, tell me why I (along with what looks like plenty of other innocent players) have been banned or sort out refunding all my iap's.
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Member
Dear Romain, you know that you and RL are f*+^%ng things up big time at the moment??? You know you all are called Bugisoft?? Yes I think you know... a few players above i know personally, play for long time and wouldnt cheat for sure. Im also in TFG group and its raining complaints overthere about banned players... you know that too, because there are some RL people in the group... so dont be such a smart*^s and help those people without any of those excuses... ofcourse this again is one of RL’s big fails.. oh yes, and another thing.. Thanks for the bunker season mess.. RL is really destroying this game... sometimes i really think you want to stop with this game because people cant be so incompetent that they make so many fails by mistake... have a good night
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Junior Member
I agree with Fuzzeelogik. If this cannot be fixed, I demand to be reimbursed for money spent, and it is a lot.