Hello, I've been playing this game for a while, but you guys keep banning me for no reason. In the time that I have played I've had to uninstall and re-install 4 - 5 times just to play again. I am not a cheater and I really enjoy the game, but I will not keep playing because of the hassle I have to go through. I AM A LEGIT PLAYER STOP ****ING BANNING ME
Why have i been banned ? i have replaced my phone and restored using samsung switch and now it says my account has been butch banned ? i have spent years playing this game for me to be banned for getting my phone repaired! i have never cheated
So, is the ban done in waves, only a one-time thing or what? Many speedhackers have already appeared since them. And what's with those that are flagged as cheaters but are still in-game?
I dropped my phone and broke the glass.
I was able to recover my data and when I setup the game on my new phone I had to go through the 2-3 tracks before logging in. BEFORE I was allowed to log in I got Banned?
Please Ubisoft... FIX this for me, so that I can keep playing the game. My username is kcg2015 (Not that I am able to even log in yet.) Keep in mind that I've played the game for several years now and have reached the top 1% overall. (NO CHEATS, MODs or what so ever)
Same as everyone who's complaining about being "banned" upgraded to Note 8 and installed Trials Frontier, logged in and got the notice, if you can't fix this, I want a refund for my purchases
Originally Posted by kcg2015 Go to original postHello everyone!Originally Posted by Reconstitution Go to original post
Please start a ticket with support: here
Let us know how your issues are getting sorted!![]()
Hi, why you don't just write it clearly in the game or at least on the first page of this topic that game should be (re-)installed from Google Play? There's a lot of post where people made restore or installed game from apk file, and game says that they are banned, what is not true. Game just blocked for them because of wrong installation, reinstallation will solve it. Those posts repeated again and again. People don't even cheat, and game say that they are cheaters.Originally Posted by UbiSnout Go to original post
They should just reinstall game, and you ask them to open support ticket![]()
I bought a new phone on 12-11-18. 1st time I tried to play Trials Frontier with new phone started on tutorial. Paused game and logged into my Ubisoft account to download my saved game data. Don't know why but Butch Ban appeared. Is there anything that can be done to restore status? Have been a player for years.
@UbiSnoutOriginally Posted by budman2835 Go to original post
Thats what I talked about in the previous message in this topic. People even don't want to read any messages here, so it should be clearly stated in the Butch's message that game needs to be installed strictly from Google Play. No any system backupers/restorers or APK-files.