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  1. #21

    Its annoying now

    Its been like this for a week or two, the steps really dont work if you unlink it how will i link it back because the app is broken and then i cant play online (which i did) and i wasnt able to play any ubisoft games online please inform me when its fixed so i can finally link my xbox acc to this one again.
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  2. #22
    This is happening to me to.
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  3. #23
    ***READ ME***
    I was having the same problem, the ubisoft club app just stayed on the loading screen and wouldnt open. This is how I got around it.

    1: Get a friend you trust to sign into your xbox account via their xbox.

    2: Get your friend to link uplay for you.

    3: Get your friend to logout.

    4: Sign back in to your xbox account and you should be able to play online.

    I'm not sure what the problem is, but this is a workaround thats pretty easy and pretty quick, just make sure you only give your details to someone you trust.
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  4. #24
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,973
    Hey there guys!

    This issue is currently being investigated by the team, if you're having issues, could you please confirm the below?

    - Have you still been unable to access the Club after uninstalling and reinstalling the app?

    - Are you able to access the Club on another device?

    We can then forward this on for the investigation.

    Thank you for your patience!
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  5. #25
    [QUOTE=TheKingsFart;15064051]I am having the same problem. I have been trying to create a new account to play r6 on and hyperscape but for some reason my Xbox can't open Ubisoft. I have been trying for a week and a half now
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  6. #26
    [QUOTE=Ubi-TheBerry;15074589]
    I have tried all of those things and it still will not work. I have just been trying to make a new account to play r6 and hyperscape. But my Xbox can't open Ubisoft.
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  7. #27
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    [QUOTE=Spiderdj88;15134729]
    Originally Posted by Ubi-TheBerry Go to original post
    I have tried all of those things and it still will not work. I have just been trying to make a new account to play r6 and hyperscape. But my Xbox can't open Ubisoft.
    Hey there.

    In the meantime have you tried creating an account through a web browser on the account management website? Once the account is created you should be able to sign in from either R6 or Hyper Scape to link your xbox.
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  8. #28

    Issue where i cant open Ubisoft club form siege or from menu on xbox.

    basically for some reason i get an error message whenever i try to open the ubisoft club app on xbox. this problem has been going on for months and has resulted in me not being able to do extra challenges for events such as mute protocol and accessing challenges to do battlepasses.

    any advice or things i can do in order to rectify this issue as it is starting to grate on me
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  9. #29
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    RubbaDUBDuck33: Hello, RubbaDUBDuck33! Welcome to the forums! Can you tell me the game you're having this issue with?
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  10. #30
    I'm having same problem. Cant login and I'm playing steep. This is so bogus of a company to make people have to do this after buying the game. This is ridiculous and I cant even get my money back cuz of the low trade in value. Thanks for screwing me ubisoft.
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