Ubisoft Club won’t open on xbox one | Forums

[GhostMutt9265]

I can't open Ubisoft club on my xbox one. I've done all the steps and I can't open a ticket from the link you posted. I literally only bought far cry 4 to play co op and it wont work. My gamertag is Ghost Mutt#9265

[josh0403_1993]

I try going on the ubisoft club app and all it says is "please wait connecting to ubisoft servers.." for a second and then just has a loadscreen of the ubisoft club and nothing happens. I've had this problem for a few days now which is annoying as I had bought far cry 5 wanting to play online with a friend and can't do it.

[NuclearBruh]

[QUOTE=josh0403_1993;15065941]I try going on the ubisoft club app and all it says is "please wait connecting to ubisoft servers.." for a second and then just has a loadscreen of the ubisoft club and nothing happens. I've had this problem for a few days now which is annoying as I had bought far cry 5 wanting to play online with a friend and can't do it.

Exactly i cant even play siege with my friends its so annyoing that you cant and your basically being left out its really annoying.

[josh0403_1993]

[QUOTE=NuclearBruh;15065943]

I try going on the ubisoft club app and all it says is "please wait connecting to ubisoft servers.." for a second and then just has a loadscreen of the ubisoft club and nothing happens. I've had this problem for a few days now which is annoying as I had bought far cry 5 wanting to play online with a friend and can't do it.

Exactly i cant even play siege with my friends its so annyoing that you cant and your basically being left out its really annoying.

I know right, so annoying, UBISOFT need to fix this issue. Its the same problem with my friend too. Whats the point in having all these sales on for ubisoft games when you can't even play them online

[GhostMutt9265]

I have contacted customer support and spoke to 3 people and after all of that, I was told to wait on ubisoft to email me. It was a polite way of saying "F**k you we don't care". I'm very disappointed. To have an issue like this that seems very common from what I can see online, you would imagine they would have fixed this already

[Kyleontoast]

I try going on the ubisoft club app and all it says is "please wait connecting to ubisoft servers.." for a second and then just has a loadscreen of the ubisoft club and nothing happens. I've had this problem for a few days now which is annoying as I had bought far cry 5 wanting to play online with a friend and can't do it.

Exactly what I'm getting trying to play The Division 2

[GhostMutt9265]

**POSSIBLE SOLUTION**
I got my friend to sign into my account on his xbox and it worked, he logged out, I logged back into my account and I could play online

[oMnKqTo]

When I try and get into the Ubisoft club app it just sits there on the loading screen I have reset my Xbox and everything. It also doesn’t work on either of my accounts and all I wanna do is like one of my accounts to Ubisoft so I can play

[KMW345]

neither but im trying to make an account but cus it wont load and i cant make account i cant play online rainbow six seige please can someone help so i can ply online fr the 1st time

[Ubi-TheBerry]

Hey there guys!

Thanks for reporting this to us!

We are aware of issues preventing Xbox One players from being able to load into the club and this is currently under investigation.

In the meantime, please try these steps to see if they help resolve the issue;

- Unlink and relink your Xbox Gamertag from your Ubisoft Account.
- Power cycle your Xbox One.
- Try our Xbox One Connectivity troubleshooting steps

We apologise for any inconvenience while this is looked into!