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  1. #1

    Update freeze

    I was prompted 5/1 to update FarCry5 Xbox1 and the update stayed at0.0% for 2 hours and now the game won't run or continue. Any ideas how to get it going again?
    I tried pausing update,no change. I tried deleting game, won't let me. I turned off controller for 5 minutes and still same issue.
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  2. #2
    Ubi-Trippn's Avatar Senior Member
    Join Date
    Nov 2016
    Posts
    2,053
    Could you please follow the below steps to power cycle your Xbox One console:

    1. Hold the Power button on the front of the console until the console powers down.
    2. Once the console has powered down completely, unplug the console and let it unplugged for 5 minutes.
    3. Plug the console back and press the power button to restart the console.


    Then try the game once more.
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  3. #3
    Thank you. That worked this time. I tried that yesterday with no good result. It was obviously worth doing again. Thanks for the push.
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Glad to hear it worked
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