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  1. #1

    Changed to an Iphone and lost upaly authenticator

    I have looked though the various support info and did find a q code but it was not recognised? Maybe because I have a Iphone with google authenticator but I seem to have lost the uplay/ubisoft part of the authenticator to log in! I have tried the google one but does not work? Can you please tell me how to get the right info to log in or turn off the 2 step auth to allow me to put it on my iphone?
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey offcut! Please reach out to our support Facebook and Twitter in a private message.
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