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  1. #1

    Single player progress has been reset to as if i had never played

    I have not started a new game at any point before this happened my single player and multiplayer progress has been reset to as if I haven't played the game so all saved progress and perks and outfits cash has gone also my multiplayer lvl has reset 3 times once at lvl80 once at 50 odd and at 14 the third time was when it reset single player I have gone through troubleshooting and nothing has worked . so to even be able to play multiplayer I had to start a new game
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    Hey lightwiz LIVE, did you get an error when this happened? Or a crash? Anything strange happen before? Thanks in advance!
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  3. #3
    no nothing just turned it on that day and everything was gone
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    It's possible that your save could still be in the cloud. If it isn't can you create a ticket so we can investigate further? Thanks!
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