So I've been playing this game since release and I love it!.... have to say tho, I'm real sick of how my character looks.

I don't understand why there is no option to change gender or face.
It's obviously a mechanic in the game so why is it locked after initial creation?

Can you give us a good reason why rather than just saying 'It's not something we're planning on" because it can't be that difficult to unlock the feature again. I know I'm not the only one that would like the option to freshen up especially after you've spent hours on a single character and don't want to start all over.

So is it really that difficult for you to add this? Is there a good reason for it or are you guys just being stubborn? I mean that in the nicest way possible

Cheers