1. #1

    Connection

    Just dance 2018 connection is down. It wouldn’t let me connect to Ubisoft. I don’t know if that’s the reason I don’t have access to unlimited anymore but if so please fix it. Also bring back my unlimited access. 12 months subscription to only get it taken in a month. Please fix my issues and the connection issues thank you
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  2. #2

    Same issues here..

    Originally Posted by Soccerpro_33 Go to original post
    Just dance 2018 connection is down. It wouldn’t let me connect to Ubisoft. I don’t know if that’s the reason I don’t have access to unlimited anymore but if so please fix it. Also bring back my unlimited access. 12 months subscription to only get it taken in a month. Please fix my issues and the connection issues thank you
    Starting to feel ripped off by Ubisoft and Playstation... I was about to drop more money on far cry, but now i'm running from anything Ubisoft makes. Good luck getting customer support... We've been trying for days.
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  3. #3

    Can connect to JUST DANCE NOW

    this week the app was crashing at the connextion. so i deleted the app and reinstalled it. it worked fine, so i tought all was well. but tonight a new problem arises.
    It tells me that i need the latest app version. So the only thing i can do is to delete it again, and reinstalled it. but stil don't work. the updated version is may the 2nd. so it is the same version. is it that my apple tv 4 is too old for that version of the game, even thought it was working fine this morning.....HELP
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi guys, sorry about the delay. I am moving this to the correct forum. Are you still experiencing this issue?
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  5. #5
    Hey, I'm still having the problem with the just dance now. what do I do besides going to support they not helpful
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