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  1. #1

    Discount Code not working

    I purchased a 20% off coupon with my 100 Uplay points in hopes of saving some money on FarCry 5.

    When I apply my coupon to my cart it just says the code can "CURRENTLY NOT BE ADDED TO YOUR CART"
    Whats the problem?
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  2. #2

    Code error

    Put my discount code in and voila expired since january 28th? I know im late to some things but ill damn sure be on time to my death. Gotta be some error game released march 27th 2018 but code expires pretty much 2 yrs prior. Pick up some cards buddy i call bs.
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  3. #3
    its pretty annoying. I spent my Uplay points, it gives me the code, then says "nope, cant use it"
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  4. #4
    Update: I found this on the FAQ: "A game is no longer considered newly released three months after the official launch date."

    https://support.ubi.com/en-US/faqs/0...unt-code-Store

    I notice the discount says it can't be used on new release titles or pre-orders. Can someone from Ubi clarify how long a game is considered new release? If I
    could use the discount, I'd probably get gold edition vs standard.
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  5. #5
    Uplay yesterday i use my 100ucoin buy r6 crediet but the promo code is no vaild why zzzz
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  6. #6
    UbiCovah's Avatar Ubisoft Support Staff
    Join Date
    Jun 2018
    Posts
    1,111
    Originally Posted by alex7ktrc Go to original post
    Update: I found this on the FAQ: "A game is no longer considered newly released three months after the official launch date."

    https://support.ubi.com/en-US/faqs/0...unt-code-Store

    I notice the discount says it can't be used on new release titles or pre-orders. Can someone from Ubi clarify how long a game is considered new release? If I
    could use the discount, I'd probably get gold edition vs standard.
    Yes, this is correct. Three months (90 days) after the official launch date.
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  7. #7
    This is bs. Spend 100 points to get 20% off on year 5 season pass now it says cant add promo code at the moment the sale may end in few hours. Wow!
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  8. #8
    Same problem for me. I can't use the code it says "Promo code is not valid" and i waisted 100 ubi-coins on it, this is total bs
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  9. #9
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    Hey mytomanenbre, sorry to hear you have been encountering this issue with your purchase. I would ensure that your purchase does not have any Limitations when applying the discount code. If you have any questions, please keep us posted here.
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