Hi,
If you're both trying to play on the same network can you make sure that UPNP is enabled in your router settings.
I'd also recommend to check out this FAQ: https://support.ubi.com/en-US/faqs/000033899/
Hello I am getting the same text but im not trying to connect to multiplayer but im trying to connect to my Ubisoft account it says the same thing so i asked my family manager to allow my age restrictions so he did but when i turned on my PS4 again to play Far Cry 5 and connect my Ubisoft account but it still says the same thing. Why?
Hey EverydayGamez, have you tried the troubleshooting Ubi-Bandicoot suggested? If so, please create a ticket with a screenshot of your forwarded ports.
i keep getting the message ' error willow 82204400 ' when i try to connect to Farcry 5 to play against others , i can play in Arcade with others but not in the Farcry 5 game itself can anyone tell me how to fix this please .Originally Posted by ubi--unicorn Go to original post
Hello there mammal4u! Welcome to the forums!Originally Posted by mammal4u Go to original post
Have you tried the steps from this troubleshooting article? In particular, could you please ensure that your ports are forwarded correctly?