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  1. #1

    BUG - Mission Quality of Mercy

    I encountered a bug in the mission Quality of Mercy. I found Hudson, and when I want to begin the mission to save the others in the bunker, I get teleported back into the plane I killed John with. When I return to the bunker, it’s locked and I can’t get in. I tried restarting the game and even deleting and reinstalling but it doesn’t work!! please help cause I can’t continue the game this way.
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  2. #2
    ubi-wvlf's Avatar Ubisoft Support Staff NCSA
    Join Date
    Jan 2016
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    685
    Hi there, and welcome to the forums. I understand how frustrating that might be. You're saying this happens during this mission only? Have you tried quitting the mission and restarting from your last checkpoint? If not I'd advise rebuilding your PS4's database by way of these steps:

    1) Turn off the PS4.
    2) Once the PS4 is off, press and hold the power button until the PS4 beeps twice (this may take up to 10 seconds)
    3) Connect the DualShock controller with a USB cable.
    4) Once connected, press the PS button on the controller. You should now see the Safe Mode options on the PS4.
    5) Select option ""5. Rebuild Database"" and press X.
    6) ""The database will be rebuilt, it might take a few hours to rebuild the database"" will show on the screen, press ""OK""
    7) Allow the database to rebuild. Afterwards, the console will return to the sign-in screen.
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  3. #3
    ubi-wvlf's Avatar Ubisoft Support Staff NCSA
    Join Date
    Jan 2016
    Posts
    685
    Hi there, and welcome to the forums. I understand how frustrating that might be. You're saying this happens during this mission only? Have you tried quitting the mission and restarting from your last checkpoint? If not I'd advise rebuilding your PS4's database by way of these steps:

    1) Turn off the PS4.
    2) Once the PS4 is off, press and hold the power button until the PS4 beeps twice (this may take up to 10 seconds)
    3) Connect the DualShock controller with a USB cable.
    4) Once connected, press the PS button on the controller. You should now see the Safe Mode options on the PS4.
    5) Select option ""5. Rebuild Database"" and press X.
    6) ""The database will be rebuilt, it might take a few hours to rebuild the database"" will show on the screen, press ""OK""
    7) Allow the database to rebuild. Afterwards, the console will return to the sign-in screen.
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  4. #4
    It only took 2 minutes to rebuild the database. Restarted the game, but I start again outside the bunker, with no way of getting in

    BTW; i can’t quit this mission, the option is not in the menu. Reload last checkpoint doesn’t help either.
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  5. #5
    The EXACT thing for me just an hour ago. I made it down to the bottom of the bunker, met hudson, and then respawned in my plane above the bunker, then i landed and the door to the bunker is closed and my mission is just "Follow Deputy Hudson". no way to get back in or restart... I hope it doesn't eff the rest of the game up...
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  6. #6
    Yep, I can't play it since the bug. Hope there will be a patch soon..
    I'm starting to regret I bought the game on the release date
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  7. #7
    Dear UBI, could you please reply to my posts? I would like to know if/when I can continue my game...
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  8. #8
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey guys, could you provide me with video or screenshots of this issue?
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  9. #9
    I posted it on Twitter to UbisoftSupport:
    https://twitter.com/lijntje1987/stat...941834752?s=21
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  10. #10
    Any updates about this? Will it be in the new patchnotes?
    I reaaally want to continue my game.....
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