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  1. #1

    Trouble launching Far Cry 5

    Hi, I'm having trouble launching Far Cry 5 on my Xbox One. How does this happen?

    After installing Far Cry 5 and when I try to launch it, the game won't launch on my Xbox One because it freezes during launching and it consequently turned off my Xbox One.

    I tried uninstalling and reinstalling the game, both on internal drive and a hard drive (from outside my Xbox One) many times, I still have this issue.

    I tried both the disk copy and a digital copy of Far Cry 5, but I still have this issue.

    Is it just me or does anyone else experience this problem?

    How do I suppose to resolve this issue: replace an internal drive with a new one or dust off the inside of my Xbox One or what?

    Can somebody please explain how to resolve this issue? Thank you.

    PS; I'm sorry for not being specific about which "One" console: My Xbox One is an original console I got for Xmas in 2013 (almost 5 years ago) before the introductions of "Xbox One S" and an "Xbox One X".
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hello DoableTroable,

    Thank you for reporting this to us.

    Have you tried clearing your consoles cache? You do this by turning it off, unplugging it, waiting a minute, plugging it back in and turning it on again. This will clear the temporary files and can sometimes help with freezing issues such as this.

    It's also worth running through Xbox's own troubleshooting guide here

    Thank you
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  3. #3
    I am having the same issue and have actually followed the steps above several times. The thing is, this issue did not occur until after I downloaded the Hours of Darkness DLC.
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  4. #4

    Won’t launch

    Just bought the game today. Installed it on my Xbox and ran the update. It starts loading but crashes right away.
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  5. #5
    I have the same problem after installing and playing the DLC for a couple of hours. I uninstalled al and reinstalled all. I tried uninstalling just the dlc. Same problem. This is trash. I expect better from Ubisoft. Now I can't even play the base game at all let alone the dlc.
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  6. #6
    [QUOTE=DoableTroable;13416897]Hi, I'm having trouble launching Far Cry 5 on my Xbox One. How does this happen?

    After installing Far Cry 5 and when I try to launch it, the game won't launch on my Xbox One because it freezes during launching and it consequently turned off my Xbox One.

    I tried uninstalling and reinstalling the game, both on internal drive and a hard drive (from outside my Xbox One) many times, I still have this issue.

    I tried both the disk copy and a digital copy of Far Cry 5, but I still have this issue.

    Is it just me or does anyone else experience this problem?

    How do I suppose to resolve this issue: replace an internal drive with a new one or dust off the inside of my Xbox One or what?
    *******

    I honestly just shut off the Xbox and unplugged it for 60seconds and retried. Now I'm playing the DLC again.
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  7. #7
    would be helpful if this problem was fixed here soon. the game is updated, my console is updated, and I even cleared my cache (I think). and the game still wont start
     1 people found this helpful
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  8. #8

    Same here, won't launch after recent update

    I just did all the troubleshooting... unplugging and restarting, with and without network connected. I even went to gamestop to trade my disc for a different one. No luck. It goes to the loading screen and kicks back to menu screen. Every time. Would love any help.
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  9. #9
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Do you guys get an error message or just kicked to the home screen?
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  10. #10
    Same for me.I have tried all possible options.I get the loading image of all the characters together at a table,then it just goes back to the Xbox One dashboard.Only once have i had an error notice.I will make a not of the code if i see that again
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