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  1. #1

    Widowmaker cut scene Bug

    Around 6 hours into the campaign i was playing the "Widow Maker" mission, half way through the mission i died and a random cutscene appeard detailing what can be scene as a bapism. After the cutscenes the screen goes white and the game crashes and is unplayable. When restarting the game and selecting "Continue game" the cut scene loads again and the whole process repeats iself rendering my game unplayable. Help!
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey Alibayor88, this issue has been reported. Apologies for any inconvenience.
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  3. #3
    Any news on a fix for this problem?
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  4. #4
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
    Join Date
    Sep 2017
    Posts
    2,775
    Hey,

    I just checked for an update and if possible could you please send us your save file to help with this?

    For PS4 users, you can transfer your save data to a USB storage device and retrieve the file from there: http://manuals.playstation.net/docum.../data_usb.html

    Once you have the file, you can send it to us as an attachment (please keep in mind you will need to place it in a zip folder as the file type is not supported otherwise) to a support case via https://support.ubi.com/, please send me the case number here once you've done this and i'll pass on the data as quickly as possible!
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  5. #5

    Widowmaker white screen after cut scene

    Something happened that whilst driving the widowmaker that it went to the cut scene with the baptism style thingy. Anyway it cuts then to a white screen and that's it. Renders the game completely unplayable. I've reset so many times, and eventually deleted the game reinstalled it and in the process lost all my bonus material from Gold edition which I bought on Monday the 11th so 2 days in the game is essentially bricked. Version 1.06 patch has done absolutely nothing to fix this. So what now? Did I pay all that money for a day of game time ?
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  6. #6

    Xb1

    Same problem here so what do I do as a Xbox one user?
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