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  1. #1

    Error: Snowshoe-2AC61BAF

    This feature will be available after the installation is finished.

    The installation has finished. The only reason I purchased this game was the arcade map editor and multiplayer. Can you please explain a workaround because as a customer I am far from happy seeing what I might have to go through to access this feature of the game. I purchased a digital download which I am now regretting. If I had purchased the game on disc I would be taking it back for a refund.
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
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    9,511
    Hey hopskimoet2018, is the game fully up to date? If it is, please try these steps and see if they help. If they do not help, please create a ticket. Thanks!
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  3. #3
    I pulled the power cable out for a few minutes and then I could finally access the arcade feature. Now, I press the open arcade button and lo and behold another error message. Error: Continue playing through the campaign to access online features. Error: Snowshoe-67C3DC3A.

    Why? If I pay nearly £60 for a game title I should be able access all the features immediately. I do not wish to play the campaign as I only purchased the game for the arcade editor and multiplayer yet I am forced to play a feature of the game I couldn't careless about. I've just wasted nearly two hours of my life getting my head around this issue. I'll never get those two hours back. I've had to make an account, register emails just to be told I have to play something I dont want to in order to gain access to a part of the game I only want to access. Disgusting.
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  4. #4

    *Solution*

    Since NO ONE else found a solution I found out myself. Even after the game installs you have to sit in the main menu and there is an in-game installation percentage and you have to wait until it’s 100% to use all features. I guess it’s the game applying the downloaded updates but it would have been nice to know
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  5. #5
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    We're glad to hear you were able to find a solution around that, jgolem7.

    You can also check game installation by looking at the Information for the game in the Library.

    Thanks
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  6. #6

    Error - Snowshoe -C3CE2543

    Help
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  7. #7
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, thanks for getting in contact and sorry to hear you appear to be experiencing a similar issue. If possible could you confirm specifically if this is the same error you are receiving and whether you have attempted the workaround noted above.?
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