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  1. #11
    I keep getting this error as well. The only solution is to have my controller plugged in using the USB cable. I've even tried changing controllers and the same thing happens. I hope they can fix this soon.
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  2. #12
    I get this same issue, with 2 different controllers, regardless of whether they are wired or not. Doesn't happen for 30 mins then happens every 10 seconds. This has rendered the game unplayable for me.
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  3. #13
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Are you all getting SNOWSHOE 3E3384CF? I saw someone report a different snowshoe error. If not, please provide me with the snowshoe error you are getting so I can look into it.
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  4. #14

    ubisoft sever

    Snowshoe
    Same problem on the Xbox x cannot join friends and they can't join me Uplay store not working all problems say snowshoe 86cf21ba ethernet cable unplugged strange since I'm wireless and everything is connected to the net besides farcry 5 this has been going on since the release of the game Ubisoft your better than this please fix. I have just found out no ubisoft game allows me to go to the ubi store or mulitiplayer??????
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  5. #15

    snowshoe-D0A4780B

    Getting snowshoe-D0A4780B error code when playing Farcry 5 - constantly getting signed out of xbox live account even on start up screen. Game is unplayable. The only way to play this is in offline mode which is ridiculous for a multiplayer platform.
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  6. #16
    UbiMorning's Avatar Community Representative
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    Sep 2017
    Posts
    15,450
    Hey there! Snowshoe-D0A4780B usually refers to a profile issue. Are you signed into the correct Xbox profile? You can try unlinking and relinking your Xbox account to see if it may help. You can also try these Xbox steps as well. You are also welcome to try these connection steps to see if it may be a connection error with your Xbox profile.
    If you are still being signed out, please make a ticket with a screenshot of the error message you are getting and your Xbox username. Thanks!
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  7. #17
    Same here. Snowshoe-3e3384cf
    Xbox One X.

    Dropping the connection to my controller like every fifth minute + error code snowshoe.

    This is unplayable right now. Never happens in any other game I have than Far Cry 5.
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  8. #18
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    9,511
    drifter7508, did the troubleshooting UbiSailorScout suggest help? Please let me know.
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  9. #19
    No, it did not. Why should it anyway?
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  10. #20
    I took out the MS play and charge kit battery and installed som regular batteries instead. So far stable for 1 hour. Maybe that kit is ”wonky”? It has different ”contact points” than regular batteries. Maybe under play these lose contact just slightly and making it loose contact.
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