1. #1

    Special starter pack bug

    I payed for the special starter pack for $2.99 but did not receive it, said it failed to process purchase even after I payed for it, and it sucks because it's only going on for 2 hours
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  2. #2
    CaptainWeelie's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    563
    Hi, I’m sorry to hear that. Could you please raise a ticket with our Support at support.ubi.com? Don’t forget to send them the receipt of the purchase. I’m sure you’ll find a solution there.
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  3. #3
    CaptainWeelie's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    563
    Hi, I’m sorry to hear that. Could you please raise a ticket with our Support at support.ubi.com? Don’t forget to send them the receipt of the purchase. I’m sure you’ll find a solution there.
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