Can you try deleting the cache folder located at C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache? If that doesn't work, please try these steps and see if they help. If they do not, please create a ticket with MSINFO and DXDIAG. Thanks!
Thank you for youre answer,Originally Posted by ubisofttofu Go to original post
deleting the folder didnt work. game still crashing
i cant send a request to the support with my files (dxdiag, ms32info) it always tells me : There was an error processing your request. Please try again later.