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  1. #1

    Lost progress

    Hi,

    After more than 7 hours playing, yesterday when I quit the game it said something like "fatal error exiting" or something like that. Today, when I continued the story, all my progress had been lost, and I started with a random savegame (female character when I chose male character, for example).

    I checked the files at savegame folder and they were created today when I launched the game.

    Is there any way to recover my old savegame? Wasn't it synced online in uPlay?

    Thanks in advance.
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  2. #2

    I have the same problem

    Every time i quit the game it dosnt save i only have the option to start a new one please fix this issue!
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Xarly_Kn,

    Thank you for reporting this to us.

    Unfortunately if the save files are missing, then there's not much that can be done to retrieve them unless you have backups. What you could do is turning off cloud saves, going into game, making a save, exit and then turn them on again. When it prompts you that they are different, please select to download the latest versions from the Cloud.

    Thank you
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  4. #4
    Thanks for the reply, Holz.

    I've been playing the game again from the beginning and I am enjoying it even more than the first time!

    However, I'm manually backing up my savegames every once in a while just in case by alt-tabbing and coying the files to another folder, just in case.

    Cheers!
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