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  1. #11
    Originally Posted by Ubi-Bandicoot Go to original post
    Can you please attach your save file to your support ticket so we can look into this further?

    You can transfer your save data to a USB storage device and retrieve the file from there: http://manuals.playstation.net/docum.../data_usb.html
    You'll need to place it in a zip folder before sending it to us as the format is not supported otherwise.
    I just got home and uploaded it in the ZIP folder saved as PS4.rar on the ticket. Although there is no save file as it only has the profile data.
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  2. #12
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by ShadowNick3 Go to original post
    I just got home and uploaded it in the ZIP folder saved as PS4.rar on the ticket. Although there is no save file as it only has the profile data.
    I'll check it out now and pass it along, thanks!
     1 people found this helpful
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  3. #13
    Has anyone actually had this resolved its now been 3 days shy of a month since the game's release and it still does not work? Support closed my ticket but never gave a response on how to fix it.
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  4. #14
    ubi--unicorn's Avatar Ubisoft Support Staff
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    ShadowNick3, we've forwarded the issue up. Thank you for your patience.
     1 people found this helpful
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  5. #15

    Snowshoe

    Same problem on the Xbox x cannot join friends and they can't join me Uplay store not working all problems say snowshoe 86cf21ba ethernet cable unplugged strange since I'm wireless and everything is connected to the net besides farcry 5 this has been going on since the release of the game Ubisoft your better than this please fix
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  6. #16
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Hey loadedsmeg, please try these steps and see if they help. If they do not, please create a ticket.
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  7. #17

    Same Issue on PC

    Had this issue on PC while trying to have a buddy join my co-op game. We both reset the game then the computer, checked updates, drivers, etc. Everything was up to date but had no affect. The buddy kept getting the error code when attempting to join via my invite via ubisoft club.

    The fix apparently was to have them start their game in solo and then join me via invite while in their solo game.

    Don't know why this fixed it but it did.
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  8. #18
    I just recently started getting this error as well. I could join my friend a couple of weeks ago but now all we get is these stupid errors after so much time in the loading screen. I've tried joining their game from menu screen and within the game, both ways had same Error: Snowshoe-110D8569
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  9. #19
    Its either this or Error Bookworm-867218FB. What is the use of having an error code if the developer doesn't even know what it means. Interesting thing is my friend can join my campaign but I can't join his.
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  10. #20
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Have you tried the troubleshooting walbatross?
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