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  1. #1

    Farcry 5 error snowshoe-110D8569

    I keep getting this error trying to join my friend.
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  2. #2
    I keep getting this same error message, although I'm just trying to play singleplayer, everytime I start the game it keeps giving me this same error.
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    hey guys,

    In terms of the one joining a friend, have you both finished the intro up to turning on the radio tower? You need to do this before you can start playing Co-Op.

    ShadowNick3,
    Are you loading a previous save or trying to start a new game? If you haven't already, please try power cycling the console. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and turning it on again.
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  4. #4
    Originally Posted by Ubi-Holz Go to original post

    ShadowNick3,
    Are you loading a previous save or trying to start a new game? If you haven't already, please try power cycling the console. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and turning it on again.
    Howdy Holz,

    No, I am trying to play the game for the first time and it hasn't worked. I've done a power cycle with the PS4, reinstalled the game, checked for the latest ps4 update, I thought maybe Snowshoe was the error code for internet connection problems and even unplugged my ethernet cable from my PS4 just for good measure. I was looking around for anything that would help till about midnight EST yesterday. I appreciate any help I can get. I also made a thread as well.

    EDIT: I also rebuilt the database and intialized the ps4 and still no luck. Still sits on the loading screen with Joseph Seed's back to you with the same quotes and helpful tips. I even made a support ticket with ubisoft yesterday over 24 hours and no response just like my previous thread post before this thread was made.
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  5. #5
    HI, I have the same issue when I play coop whit my friend, everytime we die or when a misson fails we end up getting split, the host stays in the game while the other player is in the menu and the error code shows up, any Idea how to fix it ?
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  6. #6
    Originally Posted by ItsaMoodGame Go to original post
    HI, I have the same issue when I play coop whit my friend, everytime we die or when a misson fails we end up getting split, the host stays in the game while the other player is in the menu and the error code shows up, any Idea how to fix it ?
    I've had a support ticket open since Tuesday about this and they haven't replied back and every time I get a status update they go we are looking into it, and say contact us in 48 hours. Meanwhile I've been sitting here since release not being able to even start the game. So chances are nothing is gonna be able to fix it.
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  7. #7

    Change MTU

    Originally Posted by UltimateRider1 Go to original post
    I keep getting this error trying to join my friend.
    Maybe one of you changed the MTU Value (Internet connection) for GTA or sth
    You both have to Change it to 1500 and it will work 🙂
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  8. #8
    So has anyone figured out the fix for this? So far support has blatantly ignored my forum post and my support ticket for the past week and a half with no responses besides we will look into it. I feel like I basically wasted $60 on a game that i can only use the main menu. I have legitemately not been able to play this game since launch. Let alone even start the main campagin. Its starting to become aggrivating as everyone else can play this but I can't and the Support team refuses to even reply or check in.
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  9. #9
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by ShadowNick3 Go to original post
    So has anyone figured out the fix for this? So far support has blatantly ignored my forum post and my support ticket for the past week and a half with no responses besides we will look into it. I feel like I basically wasted $60 on a game that i can only use the main menu. I have legitemately not been able to play this game since launch. Let alone even start the main campagin. Its starting to become aggrivating as everyone else can play this but I can't and the Support team refuses to even reply or check in.
    Can you please attach your save file to your support ticket so we can look into this further?

    You can transfer your save data to a USB storage device and retrieve the file from there: http://manuals.playstation.net/docum.../data_usb.html
    You'll need to place it in a zip folder before sending it to us as the format is not supported otherwise.
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  10. #10
    Sure thing I will upload it to the ticket when I get back from work in the next twoish hours.
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