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  1. #221
    Disabling 2FA also worked for me. Thanks!
     1 people found this helpful
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  2. #222
    This issue seriously needs fixing! Having to disable 2FA when Ubisoft accounts are already hindered by poor security is not ideal at all.
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  3. #223
    Originally Posted by mayhembadger Go to original post
    Disabling 2FA also worked for me. Thanks!
    Same for me tonight. Thx
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  4. #224
    I dont have 2FA on, but what was causing the issue for me was selecting the "remember my username" checkbox. Once I unchecked it, I was able to sign into Ubisoft Connect.
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  5. #225
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    1,021
    Thank you everyone for your updates. This is something that our teams are looking into. I'm sorry for any inconvenience that this may be causing in the meantime, but thank you all for your continued patience. As soon as we have more information we will be sure to update you all here.
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  6. #226

    Your looking into it?

    If anyone could be bothered to actually look into this it would have been fixed more than three years ago. A simple Google search will show you this problem has been prevalent for at least that amount of time. Maybe you could actually call someone with an ounce of authority and make something, anything, happen. Because this lack of addressing the problem for years does nothing but demonstrate how utterly incompetent your company is from top to bottom. Years this has gone on but if doesn't impact the bottom line then who cares, right? Go **** yourself with your disingenuous assertion that "we'll look into." No you ******g won't, that much is blatantly obvious. The ball is in your court to prove me wrong, but I think we all know there's a snowball's chance in hell that's going to happen. **** Ubisoft, you deserve to be consumed by the sexual harassment scandal that's currently hanging around your neck like a ball and chain. The homogenizers of the gaming industry, that's all people will remember.
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  7. #227
    What worked for me is logging out of Ubisoft, then logging back in but checking on the option that my computer is trusted. Everytime I got the error, I'd actually get an e-mail message with the 2-step authorization code so making my computer trusted helped because there's no need for the code.
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  8. #228

    A Ubisoft service is currently unavailable. Please try again later error

    I ended up building a new desktop. After installing and trying to login to Ubisoft Connect I get this error:

    A Ubisoft service is currently unavailable. Please try again later

    I tried to login in offline mode, but it says I have to login at least one time to use offline mode..

    Has anyone have this problem and able to fix it.

    I have already gave permission for Ubisoft Connect in Windows firewall.
    I have also check with other company launchers such as Steam, Origin and Epic Launcher and they run fine. Just Ubisoft Connect has been an issue.

    Any help is much appreciated.

    Thanks,
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  9. #229
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Hi PijanyStary! Thanks for sharing your solution.

    Hey there, zer0darkx: I've merged your thread into our megathread for this issue. I appreciate you letting me know what troubleshooting that you've tried already. Could you please try disabling Unused or Virtual Network Adapters? Sometimes extraneous enabled adapters will cause interference in connectivity between the client and our online services. Let me know how it goes!
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