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  1. #1

    This product cannot be activated right now, please try again later

    Hi all

    I got this message when I launch the game please help

    "This product cannot be activated right now, please try again later."
     7 people found this helpful
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hello merahulabraham,

    Thank you for reporting this to us.

    Are you still seeing this issue or can you now play the game? The first thing we'd advise is closing and re-opening Uplay.

    You may need to empty the Uplay cache, via the steps here

    Thank you
     4 people found this helpful
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  3. #3
    not worked to me.
     1 people found this helpful
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  4. #4

    this product cannot be activated error after edited cache

    any way to help
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  5. #5
    Still getting this problem 2 years later just got it on a steam sale what a waste of $40
     5 people found this helpful
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  6. #6
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Originally Posted by Nahsti Go to original post
    Still getting this problem 2 years later just got it on a steam sale what a waste of $40
    I'm sorry to hear that you are experiencing this issue.

    Please contact support on one of the following channels and they can look into this for you:

    Facebook
    Twitter
    Support Ticket
    Live Chat
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  7. #7

    FiXED

    FIXED:
    I kept getting this error message but then I realized my VPN was on. I turned off the VPN and launched DX version and it booted up normally. UPlay doesn't like VPNs.
     4 people found this helpful
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  8. #8

    I have the same problem , nothing to do

    Well, I've just unsuscribed to Uplay+ . The problem is simple. My internet connection is working perfectly, AC Origins and Odissey have been working ok until today and I didn't change any settings on Windows, is probably is an Ubisoft problem, that happens often, and not only to me. I'm fed up really about it so as I still have about 3 weeks of suscribtion to Uplay+ I can't close the account yet but I will do it inmediately the cancelled suscription is over. .
     3 people found this helpful
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  9. #9

    This needs fixed.

    I'm experiencing this issue currently and I have followed the instructions presented but it has failed to work.
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  10. #10
    Same problem, i own the game. Tried verifying. deleting caches, deleting spool files, closing down and restarting all aplications and computers. and still cannot play this game i own
     3 people found this helpful
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