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  1. #1

    Runs at 6 fps

    I can't play, the game is running at 6 fps. in dispay manager the Vram checker is full and 2460/128mo
    My system is updated...
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  2. #2
    Posting system specs might help OP, without that we are basically blind.
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  3. #3
    Operating System: Windows 10 Famille 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
    Language: French (Regional Setting: French)
    System Manufacturer: LENOVO
    System Model: 80YY
    BIOS: 5XCN20WW
    Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 8192MB RAM
    Available OS Memory: 8084MB RAM
    Page File: 3128MB used, 6555MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: UnKnown
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
    DxDiag Version: 10.00.16299.0015 64bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics 630
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_8086&DEV_591B&SUBSYS_39B917AA&REV_04
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_E NUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 4170 MB
    Dedicated Memory: 128 MB
    Shared Memory: 4042 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    HDR Support: Not Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.580578,0.350109), Green(0.340344,0.560070), Blue(0.155773,0.125500), White Point(0.313977,0.329602)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: LGD0590
    Native Mode: 1920 x 1080(p) (60.020Hz)
    Output Type: Internal
    Monitor Advanced Color Capabilities: None
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Driver Name: C:\Windows\System32\DriverStore\FileRepository\igd lh64.inf_amd64_c552e4480cba79db\igdumdim64.dll,C:\ Windows\System32\DriverStore\FileRepository\igdlh6 4.inf_amd64_c552e4480cba79db\igd10iumd64.dll,C:\Wi ndows\System32\DriverStore\FileRepository\igdlh64. inf_amd64_c552e4480cba79db\igd10iumd64.dll,C:\Wind ows\System32\DriverStore\FileRepository\igdlh64.in f_amd64_c552e4480cba79db\igd12umd64.dll
    Driver File Version: 23.20.0016.4849 (English)
    Driver Version: 23.20.16.4849
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.3
    Graphics Preemption: Triangle
    Compute Preemption: Thread
    Miracast: Supported
    Hybrid Graphics GPU: Integrated
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 27/10/2017 02:00:00, 53357536 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown


    Card name: NVIDIA GeForce GTX 1060 with Max-Q Design
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 1060 with Max-Q Design
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1C20&SUBSYS_39B917AA&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_E NUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 10088 MB
    Dedicated Memory: 6046 MB
    Shared Memory: 4042 MB
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  4. #4
    I'm pretty sure the game doesn't recognize my 1060gtx
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  5. #5
    The choose GPU option just appared !
    I was indeed playing on the generic GPU
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  6. #6
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hey guys,

    Thanks for posting and updating the thread, glad to hear you were able to select the correct GPU.

    For anyone else seeing this, if you are on a laptop please try following the steps here.

    Thanks
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