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  1. #1

    Woodland Ghillie suit won't unlock.

    Unlocked in uplay/ubiclub, in game still shows it as needing unlock.

    Oddly if I look at my games list in Ubi club, it doesn't list GRW as one of my games (despite recent activity showing I've got it)... So I'm wondering if that's somehow related? That's updated now.

    Other ubi club items have unlocked normally, it's just the woodland ghillie by the looks of it.
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  2. #2
    I double this thread.
    Can't get access to ghillie leaves suit too. Paid coins but have no access.
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  3. #3
    Ubi-Rufus's Avatar Ubisoft Support Staff
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    Could you possibly create a case on our support site and attach an image of the item missing in your inventory?
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  4. #4

    having the same problem

    What's the fastest solution we can come to resolve this and how so?
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  5. #5
    Originally Posted by Ubi-Rufus Go to original post
    Could you possibly create a case on our support site and attach an image of the item missing in your inventory?
    That's the store page. I think you meant https://support.ubi.com/en-GB ?

    Done anyway. Here's the pic I sent in:

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  6. #6
    Ubi-Rufus's Avatar Ubisoft Support Staff
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    Oops, I meant to link the support page not the store page!

    Strangely, I've checked your account and the Woodland Ghillie outfit appears to be successfully credited to your account.
    I've tried removing then re-adding it, could you check again to see if you're able to equip it?
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  7. #7
    Yeah it's a weird one... As far as I can tell it should be unlocked...

    Will check again tonight when I finish work.
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  8. #8
    No joy unfortunately.

    I don't know whether it's related or not, but I can't get the notification in the top right to go away either. Doesn't show up in the actual game, only in the menus (all of them, options, inventory, map etc).

    I realise it's not a major issue, but it's bugging the hell out of me...

    I'll try adding something else, like the PSG1 rifle (I don't own the DLC - because I'm an idiot and bought the deluxe version instead of gold), so assuming I won't be able to access it in game?)
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  9. #9
    Crimsomrider's Avatar Member
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    Sweden
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    Me and my friend have the same issue and we just bought the game a few days ago too. All the other UPlay rewards I unlocked are normally unlocking, but the Woodland Ghillie is not. My friend then also tried to unlock the Ghillie and it did not unlock for her too.

    So I submitted a ticket, but unfortunately they have not responded yet, been a few days so far. I really hope this gets fixed
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  10. #10
    I can tell you what they'll say already:

    Originally Posted by Ubi support
    Thank you for reaching Ubisoft Customer Support. My name is [redacted] and I am currently assisting you with your case.

    I am sorry to hear that you are having difficulties accessing your Woodlands Ghillie Suit, after unlocking it in the Club rewards.

    Thank you very much for reporting this issue to us.

    This issue has been forwarded up to the development team for further review. However, that is all that we can do at this time, as we have no further information.

    If any additional information becomes available, it will be posted to the game's official forum, available in the link below:
    https://forums.ubi.com/forumdisplay....econ-Wildlands

    I am sorry for the inconvenience caused by this situation. Please let me know if I can assist you with anything else as I will be here to help you if you need.
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