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  1. #1

    Can't get out of Windows mode

    My game does not let me play in full screen mode. Help!!
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  2. #2
    Ubi-Rufus's Avatar Ubisoft Support Staff
    Join Date
    Apr 2016
    Posts
    995
    Hi there,

    What happens when you try & set your game to fullscreen mode?

    Could you please also create a ticket and provide us with your system files?
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  3. #3
    Hi Rufus
    I have already submitted a ticket - it's No. 06075937. In it I said "I cannot get the game to play in full screen mode. I have let Nvidia optimise the graphics settings and this shows that it should be in full screen, but whenever I go into settings in game to try and get it to actually play in full screen it flickers for a second and then stays in Windows mode."
    I have also provided the dxdiag and msinfo32 files.
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