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  1. #1

    My character

    Hi, so i played a free weekend a few months ago and saved my character. but my character loaded up as a random character how do i get my old character back?
    please, i got so far
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hello Tentapyro,

    I'm sorry to hear that this has occurred.

    Just to confirm, are you playing on the same platform/account that you were on during the Free Weekend?

    Thank you
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  3. #3
    I am on my same platform and account, my brother got his character back ,but i had to make a new one.
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  4. #4
    Is there any way to get my old character back?
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  5. #5
    Is there any way to get my old character back?
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  6. #6
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey Tentapyro, just so you know, bumping is against the forum rules. Please create a ticket about this issue so we can make sure the free weekend was on your account. Thanks!
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