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  1. #1

    Unable to pre-order FarCry 5 on Uplay Store

    Hey guys, I'm trying to purchase Farcry 5 on Uplay, but every time I place it in the shopping cart I get the message:

    "Your shopping cart cannot currently be ordered since one or more of the products in your cart has an invalid price or is not available in the requested quantity. If you have any questions, please contact customer service."

    Here's an image:


    Also, I've tried to order Gold, Deluxe and Standard and every one of them give me the same message.

    What am I doing wrong, here? Thanks
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  2. #2

    Image:

    Sorry, for some reason the image link didn't work. Let me try again:
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  3. #3
    Allright, this is weird. Seems like frustration is the mother of invention. I got this idea to use the webpage itself, instead of the Store page on Uplay. At first, this still wouldn't work but I also got a different error message, telling me that I wasn't using the right store page.

    After some messing around, I got to the store that's right for my country (don't ask me why Ubisoft has made it that complicated), and I finally got it to work.

    So if anyone else has this problem, this is a solution. Purchase it through the webbrowser, NOT the UPlay software. And you should eventually get it.
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  4. #4
    Zoro's Avatar Community Representative
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    Nov 2016
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    5,174
    Thanks for sharing your experience/solution, sorry you ran into troubles with this! I'm glad to hear you've got it straightened out.
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