1. #1

    Game won't launch

    I have UPDATED. I have VERIFIED. And your **** service still won't launch the game AFTER IT WORKED FINE YESTERDAY.

    Why do I have to use your POS uPlay app when I HAVE THE GAME ON STEAM.
     24 people found this helpful
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  2. #2
    same here work fine yesterday but crashed with the stripers fight went to sleep and now it won't launch
     2 people found this helpful
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  3. #3
    I am having this same issue. I bought the game last night on steam, installed it and played it just fine for a couple hours and then went to bed. When I went to play this morning the game would not launch.

    My Steam and Uplay accounts are linked
    I've tried launching through steam, uplay and the .exe itself. Admin mode and compatibility mode (And a host of combinations)
    I've cleared my steam cache.
    I've exited and restarted steam and uplay.

    What the hell can I all of a sudden not play my game? Nothing has changed on my computer in the four or five hours it's been off.
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  4. #4
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Edit: Please clear your Uplay cache by following the instructions here.

    -----------------------------------------

    Hi all, please uninstall your Uplay client, then reinstall it from here. You should then be able to launch the game as normal.
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  5. #5

    Game wont launch for me either

    Wow bought this game last night, played it for 2 hours?

    It wont launch today, not matter where I click play.

    Also, Why do I have to enter a captcha when I'm typing on the forums for TECH support? Are you guys a serious company or just like to piss off customers?
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  6. #6
    I had the same issue after today's update, clearing the UPlay cache seems to have fixed the not starting problem.
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  7. #7

    Game Doesnt start

    Same thing everything work fine untill today, try many thing (got on steam) i check game integrity everything fine, restart pc, check graphic card update all the routine nothing work, try to re-install same thing nothing work, this could be great when we start a game on steam we dont have to launch uplay, that provide many bugs, i remember got many issue when play black flag too and always seem to be the uplay causing it
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  8. #8
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    mmlajoie,

    Did you try the steps mentioned by UbiVertigo?

    Thank you
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  9. #9
    After experiencing the same issue UbiVertigo's suggestion of clearing the Uplay cache worked for me.
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  10. #10
    Originally Posted by Begformymercy Go to original post
    Also, Why do I have to enter a captcha when I'm typing on the forums for TECH support? Are you guys a serious company or just like to piss off customers?
    That helps prevent bots from spamming the forum.
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