Junior Member
the game has failed to launch since this morning. when launching though any method the game pulls up the syncing achievements screen thing then spits out that error. every time.
THINGS I HAVE TRIED AT LEAST ONCE:
updating drivers: NVidia driver version 391.24
going back a driver to: 391.01
full reinstall: including the folder located at documents/mygames/ghost recon wildlands
using steam to validate files: uplay does not have this option for this game probably due to owning it through steam.
rebooting the computer
other stupid/weird things that worked for other things and you will hopefully never need to do..
interestingly the files at documents/mygames/ghost recon wildlands were never added after being removed, so wherever this issue is it's early on in the startup process.
PC specs and other info:
Nvidia GTX 1070
AMD FX8350 @ 4.5ghz
12GB DDR3
I have been running the game off a different hard drive to the OS, but that has not caused problems.
Ibought the game through steam and linked uplay to steam
Senior Member
A fix was recently applied to Uplay PC in order to resolve this issue, but If you are still having this crashing issue, please delete the entire cache folder in Uplay C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache.
If this however hasn't resolved the issue, please apply the following steps:
1. Restart PC: If you rarely turn off the PC, it is also likely that Uplay PC is constantly left open. Restarting the PC will force the program to be closed and when the PC boots up it should automatically grab the necessary updates.
2. Start on Admin Mode: If restarting the PC did not work, close down the application and right-click on its shortcut. Then, select "Run as Administrator". If you are presented with any dialog boxes about security, please allow the changes to be made.
3. Reinstall Uplay PC: If all else fails, reinstall Uplay PC by re-downloading it from https://uplay.ubi.com/
*Before removing the program make sure to backup your save folder*
If it continues to persist after these steps, contact our technical support team on our support site as they would be more suited to assist you than myself over the forums.
Please provide a DXDIAG and MSINFO report with the case so that the team can investigate.
You can find instructions on how to create these files and attach them to this ticket in the links below:
DXDIAG: https://support.ubi.com/en-gb/faqs/0...ag-to-Support/
MSINFO: https://support.ubi.com/en-gb/faqs/0...rt-to-Support/
Thanks
Junior Member
deleting the cache worked. i shall remember that for the future. many thanks.
