1. #1

    PS4; all roles videos fade to black

    Can’t watch any.
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
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    2,764
    Hello Captain_Summers, please accept my apologies for the fact that your thread has not received a response from us until now.

    If this issue is still ongoing, please first complete our basic PS4 troubleshooting steps to try and resolve this.

    Should issues persist afterward, I would recommend performing a full reinstallation of the game on your console.

    We will be happy to investigate further with you should issues persist even beyond the reinstallation, if images / a video clip of the issue can be provided for us to look into and forward if necessary.
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