🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Assassin's Creed Origins Crash

    After the new update (1.4.1) my game keeps crashing after i click play on my save. It goes into the animus loading screen, and then just crashes. Never had this problem before, and i really wanna play Curse Of The Pharaohs. I really need help with this problem ASAP. If you know anything that might help, feel free to comment.
     1 people found this helpful
    Share this post

  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey TurboHenning. Please try verifying files and seeing if that helps (Steam, Uplay). If that doesn't help, please try these steps and see if they help. If that doesn't help, please create a ticket with MSINFO and DXDIAG files. Thanks!
    Share this post

  3. #3
    Share this post

  4. #4

    i tried a lot, but this one FIX my crash issue

    just go to uplay app, go to setting, "disable cloud save synchronization"
    and i can play for hours without being worried about crash again.
    100% works for me
    Share this post

  5. #5
    Not sure if anybody is interested in this anymore, but what fixed the "random crashing" issue for me was turning off the XMP profile in BIOS. Even though otherwise my computer was stable.
    Share this post

  6. #6
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for getting in contact and providing details of the workaround you have used to resolve this issue, I will be sure to forward this to our game team for further review. In the meantime, if you have any further queries or require any additional assistance, please feel free to let us know.
    Share this post

  7. #7

    assassin's creed origins crash

    When I'm going to do Layla's mission in the present, I have to make a leap of faith and when I do the crash game.
    Does anyone know how I can solve this? I have already reinstalled the game and it continues the same way.
     2 people found this helpful
    Share this post

  8. #8
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey NoLrY,

    I am sorry to hear that.

    Have you tried running through the steps in this FAQ?
    Share this post

  9. #9
    Yes. I did everything and it didn't work out the same way. And before that, the game was running smoothly, but it got to that part, it crashes.
    Share this post

  10. #10
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Originally Posted by NoLrY Go to original post
    Yes. I did everything and it didn't work out the same way. And before that, the game was running smoothly, but it got to that part, it crashes.
    I'm sorry to hear this! If it is happening at this specific point each time, and you've tried everything in the guide, please reinstall the game.

    If you have already done so, please send us your system files via a case, as we may be able to determine the specific crash reason by analyzing them.

    DX Diag

    MSINFO
    Share this post