1. #1

    Love Event Disappeared!

    Started game on iPhone...after initial credits screen it went right to LOADING a game. From my phone or the server I have no idea, because I WASN'T GIVEN A CHOICE! It just loaded or downloaded on it's own!
    When that was over, I was taken to first screen of game and the Love/Valentine's event...whatever it's called...WAS NOT There! I'd been playing this event from the start, had earned all the prizes and was 1.0% on the leaderboard, but hadn't claimed any prizes yet. Every other stat was correct (such as my level and rank in the bunker) but the Love event was simply gone! I'd spent money for gems, too! I tried logging out and back in again with no change.
    This is quite frustrating! I'd quite enjoyed this event and was looking forward to the new tracks, all of which I had legitimately qualified for, including the bonus. Now nothing. What am I to do. Please tell me.

    (PS: I tried to send a support essage to receive a ticket but couldn't do that either. The game would crash after entering my password. WTF is going on?)
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  2. #2
    CaptainWeelie's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    563
    Hi Jaybone2323, sorry about this. We are aware of this issue and are working on finding a solution for you. Please give us some time.

    We may not be able to start the event again for you, but we will find an appropriate solution for this problem.
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  3. #3
    CaptainWeelie's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    563
    Hi Jaybone2323, sorry about this. We are aware of this issue and are working on finding a solution for you. Please give us some time.

    We may not be able to start the event again for you, but we will find an appropriate solution for this problem.
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  4. #4
    Love Event disappeared ...same thing happened to me. I definitely would have “won” Downtown Love” ... now I’m left with 2 pieces out of 10. Also missed out on gems.
    Prior event also had “issues” leaving me with incomplete Lopsided, Double Barrel, Terrace Farming and Slippy Slopes.
    I informed RL of that just as I have already done with Love Event and RL does nothing. No response at all.
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