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  1. #1

    Problem authenticating ownership of GRW purchased through Steam

    Hi

    I purchased Ghost Recon Wildlands a while ago through Steam. I played it 49 hours and then uninstalled it months ago.

    Now I installed it again and when I run it, it runs uPlay and then I get an error saying "There was a problem authenticating the ownership of this product."

    How do I fix this pleasE?

    Thanks
    John
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey there,

    This issue is usually caused by logging into the incorrect account.

    If you have more than one account, please ensure you are logged into the correct one.
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