I try to log in to my UPlay but it keeps saying this message. When I login on the ubisoft website it lets me but not on the launcher. I used thr right info and tried resetting my password but nothing is working. Please help
Hello PrepyiSm & Samattack_,
Thank you for reporting this to us.
Are you still seeing these issues or have you now been able to connect again? Something it's worth trying is reinstalling Uplay via the steps here.
Thank you
Thanks for getting back to us, were you able to try the suggested step? Can you login to your account on the Ubisoft Account site here?
Thank you
Thanks for trying that.
Are you able to try accessing from a different locations or IP address? For instance if you have a Mobile phone with Mobile internet, can you try setting up a Wifi Hotspot connecting your PC to it and trying to connect from there? Just is just to see if there may be something blocking your connection to our services.