1. #1

    iOS in app purchase connection error

    I have been playing for a few days now and have had no issues at all with in game cash purchases. But within the past 48 hours on both my iPad and my iPhone , I’m not allowed to make any more purchases !! I have tried everything including calling my bank to make sure they didn’t put a hold on my card or something. It got to the point where I drove to Target to purchase an iTunes gift card. After redeeming my gift card, I still can not purchase any cash I love the game but this is killing me right now....
    Any help would be much appreciated, I’m down 50$ for the iTunes gift card and all the hours I have spent trying to fix this : ( The exact error I receive is “cannot connect to server, check your internet connection!”

    Am I doing something wrong?

    Please please help, I am looking forward to getting back to building my deck!
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  2. #2
    ItsJustBuck's Avatar Community Manager
    Join Date
    Dec 2017
    Location
    Finland
    Posts
    193
    Hi Dan02120it,

    This sounds like it may be an issue with Apple. Try to log out of your iCloud account and log back in. Ubisoft may be able to give you more information on this, if you create a support ticket.

    https://support.ubi.com

    Cheers,
    -Buck
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