Usually this has to do with watching the stream on a different Twitch account than the one linked to your Ubisoft account. I don't want to ask private information here on the forum, but you can reach out privately to our team on Twitter or Facebook with the account information for your Twitch account. They can let you know what Twitch account is linked to your Ubisoft account.
I also didn't got it My Uplay name is REAP3R_TXC i got the previous charms but not this time.Originally Posted by GhostMeleer Go to original post
Hey there, I'm not able to locate your Ubisoft Account under the username displayed here on the forums. Could you please PM me the correct username and email address? Thank you!Originally Posted by REAP3R_TXC Go to original post
Looking at the account you're posting from, I only see a linked Twitch account to this Ubisoft Account - though I do see that a PSN Account was once linked here too.Originally Posted by Luxcn. Go to original post
Did you possibly already contact us for assistance with this issue elsewhere, and is it resolved now? Let us know!![]()