1. #1

    Rainbow six siege fps drop issue when update rate icon flashes red

    Hi ubisoft i have been a huge fan of ur games since 2010,but i am facing an issue in the game rainbow six siege.the problem here is that when i try to play the game it always lags and the fps dorps from 90 to 25.and the update rate icon appears.

    16gb ram
    1tb sshd
    i7 7700hq
    gtx 1060 6gb
    256gb m.2 ssd
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hello sandymayank8636,

    Thank you for reporting this to us.

    Are you on Windows 10? If so please try heading to the .exe file in your Steam directory, right click it, select Properties, Compatibility and select to 'Disable fullscreen optimizations'.

    Thank you
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  3. #3

    Same Problem

    I got the same problem and the fullscreen optimization thing didn't work for me. Are there any other known solutions for this problem? Can't play the game right now.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hello KR4UTS_EMME,

    What CPU and GPU are you using?

    Thank you
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  5. #5
    Hey,

    CPU: i7-7700HQ @ 2.8 GHz, 4 Cores, 8 Logical
    GPU: GTX 1060 6GB
    Using a Razer Blade Notebook

    I also opened a case via the german support center with an msinfo and dx file for a more specific overview: 06043818

    Thanks for helping!
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  6. #6
    Same problem here. Had no problems with this game before White Noise patch.

    Notebook
    16GB RAM
    CPU i7-4720HQ
    GPU GTX 980M
    2 Gigabit Fiber Internet with ping of 9ms in game

    Siege currently runs 90-110fps, but update rate icon comes on every 3-5 seconds and I get massive stuttering its literally unplayable.
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  7. #7
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Hey guys, also please make sure that Shading Quality is set to Medium or lower.
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  8. #8
    Settings are set the the absolute minimum. Even anisotropic is at linear. AA on T-AA or OFF doesn't seem to help either.
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  9. #9
    Same Issue
    GPU: gtx 1060 6gb
    CPU: i5-6600k
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  10. #10
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    Thanks, make sure nothing is interfering with the connection to the servers by trying these steps. Also, make sure your drivers are up to date. If that isn't the case for you, please create a ticket with your MSINFO/DXDIAG and a screenshot of your forwarded ports.
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