1. #1

    Frozen game, reinstal doesnt work

    I keep getting weird problems, but now I can't play at all. When I start the app it turns to this screen and I cant do anything at all.
    Missing icons and UI and no possible interactions.

    I play on a Huawei Mate 9 (I have not performed any jailbreak or any of those kind of things).
    To fix this I have restarted my phone, cleared cache, deleted the game data and even reinstalled the game. Non of my attempts worked.

    I try to never miss any free pack/PVP pack/event/daily locker limit rewards so I am very sad this happens...
    Luckily I have a co-leader who can manage my team in the down time.

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  2. #2
    Other weird problems I have encountered multiple times (even untill quite recently):
    - Enemy unit without any HP left, but cant die at all even after attacking it with a whole army.
    - Game that doesn't end after winning, even after 10 minutes keeping the game open I am still in the battle screen. I can still send units and can still communicate with emotes with my opponent.
    - Winning a battle, but getting the message 'invalid game result'.
    - Getting lots of weird teleporting and weird deaths and restores all over the battlefield (I think these result from lagspikes, but I am very certain my internet is one of the most stable connections there is when I am at home)
    - Fireball not always hitting every enemy in range, only some get damaged.
    - Some other small unexplainable stuff that were so weird that I can't even recall them properly.
    - Being unable to use teams chat for a while (reported that once already)
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  3. #3
    Problem is fixed for some reason.
    Dont know what I did to make it work again. I just kept checking once in a while if it worked again and now it did.
    At least I only missed about 2 free packs and 2 pvp packs, thats all.
    But still, the game is a bit too buggy...
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  4. #4

    Same problem

    Mine game has been in the same state as the picture you showed, havent been able to play all day... Of course this happens during an event! Thanks ubisoft
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