[PC]Crashing in the pre-match screen | Forums

[TL_Txorimalo]

I am playing the game since release last year and never had any problems with any of the updates. However, I just logged in to try the new update and I randomly crash to the desktop after 1 or 2 games, especially in the pre-match face-off screen during the event against the AI bosses from the campaign.
The game just freezes and crashes to the desktop randomly when it seems to be proceeding fine.

It can't be a hardware issue as the game is running maxed out and in 4k constantly over 80 fps and I never had any problems in the past.
I am also using cabled net and never got any lag problems or net errors during the games.
Software wise, the game is added to the anti virus exceptions as it was in the past since the first day I got it and I don't get any notifications from it.
I made a check of the integrity of the game files and everything is in order.

Is someone experiencing any similar problems?

[stekker013]

ive got the same problem. internet trough cable everything on high buttt my system is up for it. closes to desktop in pre-match if youve found an solution ill like to hear it.this problem is after the newest update btw

[Thicc_Boi711]

Yep same issue too
Gtx 1080ti
Ryzen 1800x
16gb ram

[zyzzlord]

Which version of windows do you use?

[TL_Txorimalo]

I use Windows 10.0.16299

[How2doit]

If you are using a Nvidia graphics card and have "optimised" the graphic settings thru the Nvidia controll panel that might be the problem. Atleast it sounds very similar to what i have been experiencing.

For me this was fixed by opening the graphic options in game and choose the "revert to default settings".
And do not optimise it with the Nvidia controll panel after that (atleast not untill they fix that problem)