1. #1

    Server issues

    Can anyone confirm if there is in server issue I'm getting this error message when trying to play is 2018 online
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  2. #2
    Me too! I am trying to get into WDF but it is only giving error. Any official response?
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  3. #3
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    Hey guys, if you are having troubles accessing the World Dance Floor, please try these steps. If that doesn't help, please create a ticket so we can look into this. Thanks!
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  4. #4
    I was unable to access the WDF on each of about a dozen attempts yesterday, and have been unable to access the WDF again today (using Xbox One S with Kinect).

    The WDF also says that there are a mere 80 players on the WDF right now, and it listed about 100 players when I tried yesterday. Ordinarily, there are 200 to 300 players on the WDF at the times that I tried to access it. Perhaps some platforms are working (or perhaps it counts some players who are trying to get on).

    The same thing happened in January and also in November: I was repeatedly unable to access the WDF, the number of dancers on the WDF was half (or less) than usual, and multiple players came to this forum to discuss the problem. In both of those cases, there had been a server problem (or some other technical issue), and it took a day or two for the problem to get resolved.
     1 people found this helpful
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  5. #5
    Oh, this happen to my WDF (PS4), too.
    Yesterday until now, how sad.
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  6. #6
    Online mode Just Dance 2018 (World Dance Floor) is not yet available. Any predictions for the repair? Online mode is one of the pillars of the game.
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  7. #7
    UbiFrostX's Avatar Community Staff
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    Dec 2017
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    Hey everyone! We are aware that there are server issues at the moment. If you would like feel free to refer to to our News and Announcements
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  8. #8
    I was able to access the WDF today with JD 2018 via Xbox One S Kinect. Thank you, Ubisoft. :-)
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  9. #9
    UbiFrostX's Avatar Community Staff
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    Originally Posted by greekphysics Go to original post
    I was able to access the WDF today with JD 2018 via Xbox One S Kinect. Thank you, Ubisoft. :-)
    I'm happy that you are able to participate on the WDF! Have fun!
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